Terms and Conditions
Pin Up mobile app is managed by Carletta N.V., which has the official registration number 142346 and is located at Dr. Henri Fergusonweg 1, Willemstad, Curaçao, and is licensed by the Government of Curaçao under No. OGL/2024/580/0570. The company complies with all regulations and regulates relations with players on a legal basis using the Terms and Conditions.
The Terms and Conditions are a document that describes the rights and obligations of gamers and the casino, the rules of the main procedures, and other principles of Pin Up. In order to start the game, each player must carefully read the company’s rules and confirm their agreement with them.
Change of Rules
The company may change or supplement the Terms and Conditions at any time, and all players are notified in advance by email. Pin Up recommends that gamblers follow all updates on the official website.
Once the new version of the document is published, it will immediately come into force. Further use of services in Pin Up will be considered as automatic consent to the amendments.
Legal Requirements for Gamblers
Pin Up sets forth the conditions under which players can start playing at the casino. Users must ensure that they meet the following requirements:
- The person is 18 years of age and can enter into a legal agreement with Pin Up;
- The player is not located in the United States, France, the Netherlands, Australia, the United Kingdom, Germany, Iran, or Myanmar;
- The gambler confirms that staying at the casino is legal in their jurisdiction;
- The user is not self-excluded and has not been diagnosed as addicted;
- The player does not represent the interests of third parties or legal entities.
Profile Creation Rules
Only registered users can make a deposit and start playing Pin Up. The rules for creating an account are as follows:
- The gamer must fill out the registration form with complete, accurate, and truthful information;
- Each new user must pass verification and provide identification documents;
- The player must come up with a unique username and a strong password.
Account Management
Once the user creates a profile, they need to know how to manage it properly:
- The gamer has no right to sell or transfer their account to third parties;
- The user must keep the login data for the profile safe;
- If someone has received unauthorized access to the account, the player must immediately report it to customer support;
- Each user can create only one account. Repeated registration through the same IP address, mobile number, or email will lead to blocking;
- The player is obliged to keep personal data up to date.
Deposit and Withdrawal
To play for real money at Pin Up, gamblers must know the rules for deposits and withdrawals:
- Players can only use payment methods that the company offers in their jurisdiction;
- The casino does not accept payments in cash or from third parties;
- Each gambler is required to complete the Know Your Customer procedure before the first deposit;
- The gamer confirms that the funds used were obtained legally;
- To withdraw funds, the player must use the same payment method as for making a deposit;
- If the user has not fulfilled the conditions for wagering the deposit, Pin Up has the right to withhold 20% of the withdrawal amount;
- The maximum withdrawal amount per day is 4,500 euros or equivalent.
Termination of Contract
Pin Up may block a player’s profile and void all winnings if they violate the Terms and Conditions in the following ways:
- Use the casino for money laundering, terrorist financing, and fraud;
- Insult or humiliate other players or employees of the company;
- Copy and distribute for commercial purposes the intellectual property of Pin Up;
- Use malicious software that may disrupt the operation of the site;
- Upload information to the site in such a volume that it may lead to failures;
- Use a VPN to hide the real location.
Disclaimer
Pin Up does everything possible to ensure that the game remains fun and hassle-free for users. However, gamblers should know the following:
- The casino is not responsible for the financial losses of gamers;
- The company is not responsible for failures in the operation of equipment or software;
- All actions are performed by the player at their own risk;
- If the company accidentally credits funds to the gambler, they have no right to use them and must wait until the casino fixes the error.